Important Messages
Important Notice for ISA Applications:
Due to high demand at the end of the tax year, we have withdrawn our Online ISA and Everyday ISA products to new applications. Existing account holders can use the accounts as normal, and applications already received will be processed. Thanks for your patience at this busy time.
To ensure your ISA is opened within this tax year, please submit your application as early as possible.
Due to high demand during the Easter period and the Bank Holiday, any postal or online ISA applications received after 23:59 on 31 March may not be processed in time for the end of the 2025/26 tax year.
To transfer money from a Cash ISA with another bank or building society, you'll need to complete and return an ISA Transfer Authority form via email, post or in branch, within 15 days of opening your account.
Important Notice:
We are currently experiencing a higher than usual volume of customer calls and ISA application requests. As a result, you may experience longer waiting times when calling our 0800 number or using our webchat service.
Our teams are working hard to respond to all enquiries and process applications as quickly as possible. However, due to the increased demand, there may be some delays while we work through the backlog.
We apologise for any inconvenience this may cause and thank you for your patience and understanding.
