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General enquiries

If you would like to make an enquiry about any of our products, services or anything about the Society in general, call us on 0800 072 1100 where a member of our team will be happy to help.

Call centre opening hours

Write to us

Saffron House,
1A Market Street, Saffron Walden,
Essex, CB10 1HX.


You can also chat to us using our online Webchat functionality - you'll find this pop's up on your screen.

Email us 
Please note - we cannot include personal account information.

Secure message

You can contact us by Secure Message - simply login and click 'Send us a message'

Call us

Monday - 9am - 5pm
Tuesday - 9am - 5pm
Wednesday - 9:30am - 5pm
Thursday - 9am - 5pm
Friday - 9am - 5pm
Saturday - 9am - 1pm
Sunday - Closed

Visit us in branch

Find information about our branches, including opening hours, contact details, access to the branch, facilities and parking

Find your local branch

Send us a message

We aim to reply with an initial response within 48 hours of receipt, and may contact you by phone, email or by post to establish how to resolve your enquiry.

General enquiries
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