Branch opening hours:
Our Ware branch will be closed on Wednesday 29 October for a community volunteering day.
Our Saffron Walden branch will be closed on Thursday 30 October for a community volunteering day.
Our Haverhill branch will be closed on Wednesday 12 November for a community volunteering day.
We apologise for any inconvenience this may cause.
Our Savings Promises provide you with additional peace of mind, including penalty-free access to your money if your life circumstances significantly change (e.g. critical illness, redundancy, etc).
When life gets complicated the last thing you should have to worry about is money. So if your circumstances change and you need access to your savings to cope, we will review your account(s) and waive any penalties and withdrawal restrictions*. This even applies to fixed rate bonds and ISAs.
We will continue to offer passbooks as part of our commitment to supporting customers to save in a way that's right for them.
Sometimes our rates change between when we inform you of your options and your account’s maturity date. If you tell us before your account matures then we’ll give you the higher rate.
*A significant change in circumstances is defined as: critical or terminal illness, death, redundancy, nursing home or elderly care costs, divorce or court order, for you or an immediate relative.
Click below to find out more about our savings accounts
Click HereFrom a free Home Energy Efficient Report, to No ERC's if you remortgage with us - find out more about our Mortgage Promises
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