Important Messages
Ongoing Microsoft Incident
We are aware on the Outlook outage is affecting our email service. If you've already emailed us, we'll reply as soon as we can once the service is back up and running. If you need to contact us in the meantime, please call us, use our webchat or visit us in branch. Thank you for your patience.
Bank of England Base Rate
On 5 November 2026, the Bank of England announced a 0.25% Increase in its base rate from 3.75% to 4.00%. We are committed to offering good value to all our Members, and are actively reviewing all our rates in light of the recent change.
From 1 December 2026 our tracker interest rates will increase to reflect the base rate change. Our Standard Variable Rate (SVR) will also increase on 1 December. We will contact all affected mortgage customers directly.
Community Volunteering
Supporting our local communities: some branches will be temporarily closed. Click the button to find out more.
