FAQ's - Opening an account

Our mobile app is available to all account holders  who want to use our online services. If you aren’t already registered to use our online banking service you can request this via our live chat function, our website using this form, or by calling 0800 072 1100 or by visiting your local branch.

Click here for a list of our current savings’ accounts. It indicates which of these can be opened online, in branch or by post. If you are an existing online Member, you are also able to apply for some of our online savings’ accounts via the Online Portal. To see which accounts are available, log in to your online account and select 'Apply Now’. 

You can request an application form in the post by contacting us. You can also print and complete your own application form by following this link - Forms and downloads | Saffron Building Society

You do not need an existing online account to apply for one of our online savings accounts. Once the new account is open, we will automatically send you your online login details. Please note that you will need to provide us with an email address and a mobile telephone number for each applicant.

For existing online members, simply click the ‘Apply Online’ button once you have logged in to your online portal. You will then be provided with a list of savings accounts that can be opened online, subject to account terms and conditions. 

If you are not an existing online member with Saffron Building Society, please click the "view savings account" after selecting the account you wish to open. On the next page - it will give you an option on the right-hand side to "apply online". 

If you have access online to a Personal Savings Account, you will be able to open a new Savings Account by logging into your account online.

If you have access online to a Business Savings Account, you will be able to open a new Business Savings Account via the online portal by clicking 'Apply Online' option. You will be unable to open a Personal Savings Account if you are logged in through your Business Savings Account.

You can update some details before applying for your new savings account under the 'Your Details' section. If there are details you cannot update online, please send us a secure message or call our Contact Centre on 0800 072 1100 before applying for your new online savings account to confirm which details need to be changed. One of our Representatives will be able to assist you.