If you’re worried about the impact of the coronavirus on your finances, we’re here to help you.
We’re updating this page regularly with information you may need, including details of any branches that have been affected by the virus.(Last updated 16:27 2 April 2020)
More benefits for our Members
We are proud of our mutual status, which means we are owned by you and exist solely for your benefit.
Saffron Rewards helps you to save by giving access to discounts on a range of products and services that we have specially selected to reduce the cost of your day-to-day expenditure.
As part of our partnership with many organisations across the UK, we aim to bring you new offers on a regular basis. There is no registration process, just sign in with your Saffron Membership details.
We no longer support unsecure web browsers connecting to our website
Saffron Building Society are committed to ensuring we keep our Members safe and secure when they access their money online. If you are unable to connect to the online savings portal you may need to update or adjust your browser settings. For further information please read our guide Updating your browser.
Enhancing your online security
You will have recently received our communication about strengthening the password requirements for your online account(s). When you next log in to your account, you will be asked to change your password if it does not meet the new requirements.
If you have not logged into your account since 2013
You will first need to reset the security of your account. Please click here to reset your security. If you do not have all the details required please call us on 0800 072 1100, our opening hours are Monday-Friday 9.00am to 5.00pm, except Wednesdays 9.30am to 5.00pm and Saturdays 9.00am to 1.00pm.
Use our branch finder to find information about our branches, including opening hours, contact details, access to the branch, facilities and parking.
We may monitor and record phone calls to ensure we have carried out your instructions correctly, to help us improve our service, to enable us to resolve complaints, and to help investigate or prevent fraud or other crimes. Any recordings we make are the property of Saffron Building Society.
As a mutual society, our members are at the heart of everything we do. While we want to provide the best service possible, we recognise that sometimes things can go wrong. When they do, we want to know so that we can help sort them out as quickly as possible.
Saffron Building Society website is intended to provide you with information about the products and services offered by us. We do not intend to give you any kind of advice. We do not suggest that the products and services on this website are necessarily available to you.
We endeavour to ensure that this website is available at all times. However, we may exercise the right to suspend access to the site without notice, for any reason, and for any period of time. We will not be liable in any way if the site is unavailable for any reason.
The products and services on this website comply with legal requirements in the UK. However, we do not suggest that they comply with legal requirements in locations outside the UK.
The product details shown on this website are for information only and do not consitute an offer.
We endeavour to provide up to date information on our website about our products and services. However, if you intend to rely on any information in this website, you are responsible for checking that it is accurate, valid and up to date.
The content and layout of this website is protected by copyright and other intellectual property rights. The copying of any material on this website is prohibited, unless you are printing extracts for your own personal use. When you print copies for your own personal use, the whole page must be reproduced to include all proprietary and copyright notices and disclaimers. You will not obtain any intellectual property rights through printing such copies, or through other use of this website.
We will not be liable to you if you suffer any loss of profit, revenue, or other indirect or consequential loss that arises from the use of any information contained on our website.
There are several links on our website to other websites. Whilst we take care in selecting those other websites, we have no control over the content or accuracy of those websites, and have not taken any steps to check the information contained in them. When using a link, you leave the Society's website. We are not liable or responsible for the material in other websites or for any loss or damage that you may suffer through your use of the links provided by us.
Whilst we endeavour to ensure that this website is free from viruses and bugs, we cannot guarantee this and do not accept liability for any technical problems or damage to the operation of your computer arising from the use of this website.
No unauthorised hacking or amendments of this website. If you break the law in any way through the accessing or use of information on this website, the Society will not be responsible.
These terms and conditions for use of the website are governed by English Law, and in the event of a dispute the English Court shall have jurisdiction.
If any provision of these terms is found to be unenforceable, unlawful or void, then that provision will be deemed to be removed. The remaining provisions will continue to be enforceable and valid.
Saffron Building Society is a Building Society with its Head Office at Saffron House, 1A Market Street, Saffron Walden, Essex CB10 1HX
Saffron Building Society is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register no. 100015) except for Commercial and Investment Buy to Let Mortgages and Will Writing. Registered office: Saffron House, 1a Market Street, Saffron Walden, Essex CB10 1HX.
Saffron Building Society acts as an introducer to Wren Sterling. Wren Sterling is a trading name of Wren Sterling Financial Planning Limited, which is authorised and regulated by the Financial Conduct Authority. The Financial Services Register number is 665653. Registered office: 13-19 Derby Road, Nottingham, NG1 5AA. Registered in England No. 09157918.
Saffron Building Society acts as an introducer only to Saffron Insurance for General insurance policies including home, car, van, motorcycle, property owners & business insurance. Saffron Insurance is a trading name of Saffron Insurance Services Ltd. Registered in England 829892. Saffron Insurance Services Ltd are authorised and regulated by the Financial Conduct Authority (Financial Services Register no. 302774) Registered office: 22 High Street, Saffron Walden, Essex CB10 1AX.
Saffron Building Society acts as an introducer to Co-op Estate Planning. Co-op Estate Planning is a trading name for Dovedon Limited. Registered in England and Wales under Company Number 06077167. Registered office 1 Angel Square, Manchester M60 0AG. Co-op Legal Services is authorised and regulated by the Solicitors Regulation Authority and is a member of the Society of Will Writers.
Saffron Building Society acts as an introducer to Key. Key and Key Equity Release are trading names of Key Retirement Solutions Limited which is authorised and regulated by the Financial Conduct Authority. Registered in England No. 2457440. Registered office: Baines House, 4 Midgery Court, Fulwood, Preston, PR2 9ZH.
Saffron Building Society acts as an introducer to Dignity Pre Arrangement Limited for the provision of funeral plans. If you take out the Prepaid Funeral Plan, this will be on the basis of a contract between you and Dignity Pre Arrangement Limited, a company registered in England No. 1862158. VAT Reg. No. 486 6081 14. Registered Office: 4 King Edwards Court, King Edwards Square, Sutton Coldfield, West Midlands, B73 6AP. Tel: 0121 354 1557 Fax: 0121 355 8081. Part of Dignity plc. A British company. Dignity Pre Arrangement Limited is not regulated by the Financial Conduct Authority or the Prudential Regulation Authority. Dignity Pre Arrangement Limited is regulated by the Funeral Planning Authority.
Saffron Building Society acts as an introducer only to Zopa. Zopa Limited is authorised and regulated by the Financial Conduct Authority, and entered on the Financial Services Register under firm registration number 718925.
Saffron Rewards is managed and run for Saffron Building Society by Parliament Hill Limited of 40 Gracechurch Street, London EC3V 0BT. Parliament Hill and Saffron Building Society are not part of the same group as any of the product/service providers which together form the benefits scheme. Parliament Hill is authorised and regulated by the Financial Conduct Authority for non-investment insurance mediation and credit broking only. You can check this out on the Financial Services Register by visiting register.fca.org.uk, under register number 308448. Saffron Building Society will not share your data with Parliament Hill.
Insurance benefits are subject to underwriting and underwriting criteria. Each benefit has its own terms and conditions. Please contact the provider for details. Benefits are designed with UK resident users in mind and may not be suitable for those resident outside the UK. Some benefits are not available in Northern Ireland. All the benefits and discounts are at the discretion of the third party provider and can be withdrawn or amended without notice.