Call Volumes
We are currently experiencing high level of phone calls, which is increasing our wait times, we apologise for any inconvenience. If you would like to arrange for us to contact you, you can do so by completing our call back request form.
AGM 2021 FAQs
Can I vote at the AGM?
You're entitled to vote if you:
- have £100 or more in your share savings account(s) on 31 December 2020, and remain a shareholding member at all times up to and including the voting date (which will be included in your AGM information) or
- owe £100 or more on your mortgage as a borrowing member on 31 December 2020 and on the voting date;
- are or will be at least 18 on the date of the meeting; and
- are the sole or first named account holder on an account.
What happens next?
If you're eligible to receive the AGM information, we'll send you an email before the AGM to let you know that you'll soon receive everything you need - it also helps us check that the email address we hold for you is still correct.
We'll then send you you an email with the AGM information, a link to our AGM website and your ow personal link to vote online.
If we can't deliver your email or it becomes necessary to send a paper version we'll send it by post.