Skip to main content

Accessibility support

We recognise the importance of creating an inclusive environment for all our Members. If you have specific accessibility needs, we're ready to assist you. 

We offer tailored solutions to ensure that you can fully engage with our services and access our resources without barriers. The experience you receive from us, matters to us, and we are committed to making banking accessible for everyone.

 

Our mobile app is available in the Apple App Store and Google Play.

Our mobile app is available to everyone who wants to use our online services. If you aren’t already registered to use our online banking service you can request this on our live chat function on this website, using this form, by calling 0800 072 1100 or by visiting your local branch.

If you have an iPhone, you can download it from the App Store.

If you have an Android, you can download it from Google Play.

In order to download our mobile app, you must have one of the following versions on your device:

  • Android OS 12 onwards
  • Apple iOS 15 onwards

 

To view all details of our mobile app, simply click here to find out more