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Coronavirus (COVID-19)

Our Branch opening hours have changed:

  • Monday - Friday: 9:30am - 4:30pm
  • Saturday: 9:00am - 12:00pm

You can also contact us or manage your accounts by calling our contact centre on 0800 072 1100, by downloading our mobile app or by using our Online Access Portal. If you do not have Online Access, you can request so here.

Social Distancing within branches

To help keep each other safe, we will be asking you to continue to maintain social distance within our branches. This may mean that members will be asked to queue outside where necessary.

Face Coverings

You must wear a face covering when visiting us. For identification you are able to remove your mask if we ask you to do so. You do not need to wear a face covering if you have a legitimate reason not to.

Displaying Symptoms?

We also ask you to not to visit us if you or someone in your household has a new and continuous cough or a high temperature.


Our Contact Centre hours:

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9:30am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday 9am - 1pm
Sundays Closed


Our steps

Manage your money at home


Talk to us today

Need some help? We're on hand to arrange a phone appointment.

Contact us