Service Desk Analyst

Saffron Walden

Here at Saffron Building Society we’re looking for an experienced Service Desk Analyst to join our forward thinking IT team reporting directly into our Head of Service Delivery.

We’re looking for a methodical and systematic Service Desk Analyst who is able to prioritise effectively and respond to queries in a professional and timely manner. Our IT Professionals are a welcoming and supportive team who work closely with the rest of the Society in a collaborative working environment.

Our first line Service Desk Analyst will be expected to support, administrate and configure all applications and operating system software, hardware and telecoms equipment to ensure availability and reliability of IT systems and communications within agreed business plans. This role will suit a hardworking and technical individual who is keen to develop professionally.

Within this role you’re truly able to make a difference to the IT team and wider Society.

Here at Saffron Building Society learning and development is part of our culture along with ensuring all employees have the opportunity to shine and reach their full potential. People are everything to our Society.

In return we can offer you a competitive salary along with our exceptional rewards and benefits package.

How to Apply

If you are interested in this vacancy, please contact our People team on 01799 582892 or email your CV to