Online accounts

If you have an e-saver, Goal Saver or Business e-saver account, Log in to your account

You can now make changes to your online account by phone.

For example changing your nominated account, adding a goal to your goal saver account and transferring funds between Saffron accounts.

Please call Saffron Direct on 0800 072 1100.

Forgotten password

You will find your Customer Reference on your welcome letter. Make sure that you include the correct letters.

If you cannot remember your password or Customer ID, these can be re-ordered by calling the Customer Contact Centre on 0800 072 1100.

Our Contact Centre is open 9am to 5pm Monday to Friday, and 9am to 1pm on Saturday.

If you've received your details, click here to Activate your account