Existing customers

We place a great deal of importance in looking after our members and if you are already saving with us this is the place for useful information.

Whether you want to change your address, name, or find your local branch, this page contains all the useful forms and information you need to operate your account.

Contact us

Find your local branch, email or call us

Savings rates at a glance

Find out our current interest rates for existing and closed accounts

Important information

Important information regarding opening and operating a Savings or Investment account.

Identification

We are required by law to check your identity. Click here to read our identification requirements.

Data protection guide

Your guide to data protection.

Small print

Small print.

Your Savings Terms and Conditions

Details of our General Savings Terms and Conditions

ISA terms and conditions

Details of our ISA terms and conditions

e-saver terms and conditions

Details of our e-saver terms and conditions

Savings charges

See the Society's latest savings charges.

Glossary of terms

Click here for an explanation of the terms used.

Financial Services Compensation Scheme

Find out more about the Financial Services Compensation Scheme.

Forms to download

Download these forms, complete and sign, and send it to our Head office or hand in at your local branch

Standing order form

Amend or set up a standing order to be paid into a Saffron account.

Change of Name

Change the name of the person/people operating the account eg. After marriage.

Change of Address

Change the address of the person/people operating the account.

R85 Helpsheet and form

Notify us that you should receive interest without tax deducted.

ISA transfer form

Complete this form to transfer previous ISA subscriptions into your existing Saffron ISA.

Lost or stolen cheque declaration form

Complete this form if you require a cheque to be stopped and a replacement cheque issued.

Bond maturity form

Complete this form to instruct us how to deal with your maturing bond with Saffron.

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Tel: 0800 072 1100

9am to 5pm Monday to Friday; 9am to 1pm Saturday

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