Existing customers
We place a great deal of importance in looking after our members and if you are already saving with us this is the place for useful information.
Whether you want to change your address, name, or find your local branch, this page contains all the useful forms and information you need to operate your account.
Find your local branch, email or call us
Find out our current interest rates for existing and closed accounts
Important information regarding opening and operating a Savings or Investment account.
We are required by law to check your identity. Click here to read our identification requirements.
Safeguarding against fraud.
Your guide to data protection.
Small print.
Our ISA terms and conditions
Our e-saver terms and conditions
Our Savings terms and conditions
See the Society's latest savings charges.
Click here for an explanation of the terms used.
Forms to download
Download these forms, complete and sign, and send it to our Head office or hand in at your local branch
Amend or set up a standing order to be paid into a Saffron account.
Change the name of the person/people operating the account eg. After marriage.
Change the address of the person/people operating the account.
Notify us that you should receive interest without tax deducted.
Complete this form to transfer previous ISA subscriptions into your existing Saffron ISA.
Change the nominated account on your e-saver account.
Complete this form if you require a cheque to be stopped and a replacement cheque issued.
Complete this form if you wish to transfer funds from an existing Saffron account to your Saffron e-saver.
Complete this form to instruct us how to deal with your maturing bond with Saffron.
You will need the free Adobe Acrobat Reader software in order to view our applications.
We advise you to download the latest version. Click here to download Adobe Acrobat Reader.
